Frequently Asked Questions
About the Product
Q: What is Splashmate? A: Splashmate is a bathtub splash guard designed to keep bath time fun for kids while preventing water from spilling out onto the floor. It's a simple, effective solution to keep your bathroom dry and safe.
Q: How does Splashmate work? A: Splashmate works by creating a barrier around the edge of your bathtub. This barrier blocks water from splashing out during bath time, effectively containing the water within the tub.
Q: Is Splashmate suitable for all bathtubs? A: Yes, Splashmate is designed to fit most standard bathtubs. Its flexible design allows for easy adjustment to different tub sizes and shapes.
Safety and Materials
Q: Is Splashmate safe for children? A: Absolutely! Safety is our top priority. Splashmate is made from child-safe, non-toxic materials, ensuring it's completely safe for little ones.
Q: What material is Splashmate made of? A: Splashmate is made from high-quality, durable, and BPA-free plastic. It's designed to withstand the rigors of daily use while being gentle and safe for kids.
Usage and Maintenance
Q: How do I install Splashmate? A: Installation is a breeze! Simply place Splashmate along the edge of your bathtub and adjust it to fit securely. No tools or permanent fixtures are required.
Q: How do I clean Splashmate? A: Cleaning Splashmate is easy. Just wipe it down with a damp cloth or sponge and a mild soap. It's also water-resistant, making it quick to dry.
Ordering and Shipping
Q: How can I order Splashmate? A: You can order Splashmate directly from our website. Just select the product, add it to your cart, and follow the checkout process.
Q: Do you ship internationally? A: Currently, we ship to select countries outside of Australia. Please check our shipping policy on our website for more details.
Returns and Support
Q: What is your return policy? A: We offer a 30-day return policy. If you're not satisfied with Splashmate, you can return it within 30 days of purchase for a full refund. Read more about our return policy here.
Q: Who can I contact for support? A: For any support-related queries, please contact our customer service team at support@splashmate.com, and we'll be happy to assist you.
Stay Connected
Q: How can I stay updated on Splashmate news and offers? A: Join our newsletter! Sign up on our website to receive updates, special offers, and tips for making bath time even more fun with Splashmate.